This course aims to familiarize employees working in the Highway Electrical industry with the essentials of coordinating the work of others on site

ASSESSMENT: A summative assessment will follow the completion of this course.

OBJECTIVES:

On completion of the course learners will:

• State the main areas of responsibility
• State the key characteristics of an effective coordinator of teams
• Define assertive behaviour
• Identify the steps in communication
• State the main areas of one of the main motivational models
• State the importance of leading by example

COURSE TOPICS:

• Defining the role & responsibilities of a supervisor
• Assertiveness
• Communication
• Inter-personal relationships
• Motivation
• Legal aspects – equal opportunities etc.

PRACTICAL: To enable maximum learning and benefit from this course, there will a number of exercises. These may be both interactive and demonstrative to enhance the

Call us on 02392 639 381 or email training@cable-connections.co.uk to discuss this course or book with us today.